Agent team & evals
12 agents on the Arvind AquaCity funnel — each scored daily for accuracy, tone and adherence to the approved knowledge base. Review each agent’s role and evaluation scores to spot where human review is needed.
Agents live
10/12
rest partial or queued
Runs (24h)
408
across all agents
Avg quality
84
independent evaluator
Evaluated today
64
58 pass · 5 warn · 1 fail
Daily evaluation
Enrichment
Scout
Lead enrichment
Takes name + phone + email and builds a pre-call dossier: LinkedIn role, employer, salary band, buying power, Instagram and public footprint.
Inputs
- · Lead name / phone / email
- · Firecrawl web search
Outputs
- · Role & company
- · Salary band
- · Buying power (₹L)
- · Signals + sources
Voice
Priya
Aiera Voice advisor
Buyer-language-led outbound advisor for Arvind SmartSpaces across Ahmedabad and Bengaluru. Qualifies budget, configuration and timeline, handles objections and books site visits.
Inputs
- · Enriched lead
- · Arvind Forest Trails knowledge base
Outputs
- · Recorded conversation
- · Transcript
- · Site visit slot
Analysis
Auditor
Call analysis
Analyses every Aiera Voice and human call: sentiment, intent level, budget, timeline, objections and the single best next action.
Inputs
- · Call transcript
- · Call metadata
Outputs
- · Call analysis
- · Qualification delta
- · Objection tags
Profiler
Consolidated profiles
Merges enrichment + every call analysis into one living profile per lead and re-scores priority after each touch.
Inputs
- · Enrichment
- · All call analyses
Outputs
- · Consolidated profile
- · Priority score
- · Recommended next step
Coach
Human caller coaching
Scores human callers against the Arvind Forest Trails script checklist and writes call-by-call coaching feedback.
Inputs
- · Human call transcripts
Outputs
- · Caller scorecard
- · Checklist gaps
- · Drills
Market intel
Aiera Sense
Market radar
Tracks Ahmedabad and Bengaluru buyer sentiment, Devanahalli / Sarjapur / Sanand demand and qualitative competitor moves from Prestige, Brigade, Sobha, Adani Realty and Shivalik.
Inputs
- · Web + social scrape
- · Portal listings
Outputs
- · Brand mentions
- · Competitor moves
- · Market trends
Marketing
Strategist
Campaign strategy
Picks the ICP, the theme and the pain point from call insights + radar, then writes the creative brief.
Inputs
- · Insights
- · Radar
- · Ad performance
Outputs
- · ICP
- · Theme
- · Pain point
- · Creative brief
Studio
Creative production
Turns each brief into reel scripts, ad copy, overlays and WhatsApp broadcast text, then queues them for approval.
Inputs
- · Creative brief
Outputs
- · Reel scripts
- · Ad copy
- · Overlays
- · WhatsApp copy
Media Buyer
Meta spend optimiser
Reads Meta spend against CRM outcomes, flags wasted ad sets and reallocates budget toward the cheapest qualified lead.
Inputs
- · Meta insights
- · CRM outcomes
Outputs
- · Verdict per ad set
- · Budget moves
- · CPL forecast
Operations
Concierge
WhatsApp follow-up
Sends the post-call recap, cost sheet and site-visit confirmation on WhatsApp and nudges silent leads.
Inputs
- · Call outcome
- · Site visit slot
Outputs
- · WhatsApp threads
- · Reminders
Handoff
Sales brief writer
Compiles a one-screen brief for the Arvind sales manager before every site visit: profile, budget, objections, must-say lines.
Inputs
- · Consolidated profile
- · Latest call
Outputs
- · Sales brief
- · Talk track
- · Risk flags
Sync
CRM bridge
Two-way syncs leads, calls and site-visit outcomes with the Arvind CRM.
Inputs
- · Leads
- · Calls
- · Profiles
Outputs
- · CRM records
- · Sync log
