Arvind SmartSpaces logo

Growth AI

Ahmedabad · Bengaluru · MMR

Aiera Voice

Priya · Arvind Forest Trails, Sarjapur · outbound only — Gujarati first, switching to Hindi or English on the buyer's cue. Review language settings, conversation rules and recent outcomes before updating the advisor.

Voice calls

32

in this workspace

Avg duration

4m 48s

connected conversations

Visits booked

11

last 7 days

Languages

3

Gujarati · Hindi · English

Opening line

Namaste! Main Priya, Arvind SmartSpaces ki Aiera advisor. Ahmedabad ya Bengaluru mein property dekh rahe hain? May I take two minutes?

Language stack

Gujarati · Primary

38%

STT saaras:v4 · TTS bulbul:v2

Hindi · Secondary

29%

STT saaras:v4 · TTS bulbul:v2

Kannada · Bengaluru

15%

STT saaras:v4 · TTS bulbul:v2

English · Fallback

18%

STT nova-3 · TTS bulbul:v2

Call outcomes (7d)

Connected61
Qualified28
Visit booked11
Callback asked9
Not interested13

Voice & style rules

  • Ask language preference: Hindi/Gujarati in Ahmedabad; English/Kannada in Bengaluru.
  • Keep BHK, plot, layout, cost sheet and site visit clear in every language.
  • Read prices and areas slowly; confirm the buyer understood the units.
  • Pronounce Arvind SmartSpaces clearly; Aiera is the assistant product name.
  • Priya leads the conversation and closes on a site visit slot.

Recent Aiera Voice conversations

Dhruv Patel

2m 28s · completed · 1h ago

Ananya Rao

2m 37s · completed · 3h ago

Karthik Srinivasan

2m 46s · completed · 5h ago

Nirali Shah

2m 55s · completed · 7h ago

Rohan Mehta

3m 4s · completed · 9h ago

Sneha Reddy

3m 13s · completed · 11h ago

Dialler windows

9–11 am41/92 · 45%
11 am–2 pm57/118 · 48%
2–5 pm58/104 · 56%
5–7 pm63/97 · 65%
7–9 pm62/88 · 71%

Conversation quality

Latency (first response)

780 ms

p95 across last 200 calls

Barge-in accuracy

94%

buyer interrupts handled cleanly

Language switch accuracy

97%

Gujarati → Hindi / English on cue

Pronunciation flags

3

manual review queue

Recent dialler batches

BatchLeadsConnectedVisitsRun
Sarjapur walk-in re-engage62415Today 7:10 pm
Meta 3 BHK intent — HSR Layout84497Today 6:00 pm
Referral warm list21174Yesterday 7:20 pm
Portal enquiries — Premium plot46243Yesterday 6:15 pm
Dormant 90-day nurture1103822 days ago

Guardrails

  • Never quotes a discount — routes price negotiation to the human desk
  • Never commits a handover date without checking the applicable phase registration
  • Stops the call politely on a do-not-call request and marks the lead suppressed
  • Hands off to a human caller the moment the buyer asks for an agreement or token