Aiera Voice
Priya · Arvind Forest Trails, Sarjapur · outbound only — Gujarati first, switching to Hindi or English on the buyer's cue. Review language settings, conversation rules and recent outcomes before updating the advisor.
Voice calls
32
in this workspace
Avg duration
4m 48s
connected conversations
Visits booked
11
last 7 days
Languages
3
Gujarati · Hindi · English
Opening line
Namaste! Main Priya, Arvind SmartSpaces ki Aiera advisor. Ahmedabad ya Bengaluru mein property dekh rahe hain? May I take two minutes?
Language stack
Gujarati · Primary
38%STT saaras:v4 · TTS bulbul:v2
Hindi · Secondary
29%STT saaras:v4 · TTS bulbul:v2
Kannada · Bengaluru
15%STT saaras:v4 · TTS bulbul:v2
English · Fallback
18%STT nova-3 · TTS bulbul:v2
Call outcomes (7d)
Voice & style rules
- Ask language preference: Hindi/Gujarati in Ahmedabad; English/Kannada in Bengaluru.
- Keep BHK, plot, layout, cost sheet and site visit clear in every language.
- Read prices and areas slowly; confirm the buyer understood the units.
- Pronounce Arvind SmartSpaces clearly; Aiera is the assistant product name.
- Priya leads the conversation and closes on a site visit slot.
Recent Aiera Voice conversations
Dhruv Patel
2m 28s · completed · 1h ago
Ananya Rao
2m 37s · completed · 3h ago
Karthik Srinivasan
2m 46s · completed · 5h ago
Nirali Shah
2m 55s · completed · 7h ago
Rohan Mehta
3m 4s · completed · 9h ago
Sneha Reddy
3m 13s · completed · 11h ago
Dialler windows
Conversation quality
Latency (first response)
780 ms
p95 across last 200 calls
Barge-in accuracy
94%
buyer interrupts handled cleanly
Language switch accuracy
97%
Gujarati → Hindi / English on cue
Pronunciation flags
3
manual review queue
Recent dialler batches
| Batch | Leads | Connected | Visits | Run |
|---|---|---|---|---|
| Sarjapur walk-in re-engage | 62 | 41 | 5 | Today 7:10 pm |
| Meta 3 BHK intent — HSR Layout | 84 | 49 | 7 | Today 6:00 pm |
| Referral warm list | 21 | 17 | 4 | Yesterday 7:20 pm |
| Portal enquiries — Premium plot | 46 | 24 | 3 | Yesterday 6:15 pm |
| Dormant 90-day nurture | 110 | 38 | 2 | 2 days ago |
Guardrails
- Never quotes a discount — routes price negotiation to the human desk
- Never commits a handover date without checking the applicable phase registration
- Stops the call politely on a do-not-call request and marks the lead suppressed
- Hands off to a human caller the moment the buyer asks for an agreement or token
